Shipping Destinations & Methods

We only ship to addresses within the United States and Canada and to U.S. military addresses (i.e. APO, FPO, etc.). Orders shipped to addresses within the United States are shipped by United States Parcel Service (UPS) Ground. Orders shipped to Canada are shipped by airmail. Orders shipped to U.S. military addresses are shipped by U.S. Postal Service Priority Mail.

Shipping & Handling Charges

Shipping & handling charges are based on the total weight of your order. As you add items to your shopping cart, the shipping & handling charge will be displayed in the cart.

IMPORTANT: For a few especially large and/or heavy items, no shipping charge will be displayed in the cart or at checkout. If this occurs, the customer should contact YouBeFit.com Customer Service at 800-823-3488 for the shipping charge.

When To Expect Your Order

Orders for in-stock items are usually shipped within 1 business day. Shipping to addresses in the U.S. takes between 1 to 5 business days depending upon your location.

When your order is shipped by UPS, you will receive an e-mail with a UPS tracking number you can use to track the progress of your shipment.

If you have any questions about shipping methods or rates, please contact us by telephone at 800-823-3488 or by e-mail at service@youbefit.com.

How To Check The Status of Your Order

You can check the status of your order at any time by going to: youbefit.com/status.

Methods of Payment

For orders through this web site and telephone orders, we accept the following major credit cards:

Security & Privacy

We use secure servers protected by SSL certificates for order processing. This means that, when you place an order with us, your address and payment information is encrypted before it is sent from your computer to our servers. In addition, we do not trade or sell our customer or membership information to other individuals or companies. Click here for more detailed security and privacy information.

Sales Tax

We are required to collect 5% sales tax on orders shipped to Maryland and 8.5% sales tax on orders shipped to California.

Other Methods of Ordering

If you prefer, you can mail your order to:

YouBeFit.com
125 Baker St East, Suite 135
Costa Mesa CA 92626

Return Merchandise Policy

At youbefit.com, customer satisfaction is our number one priority. If you are not completely satisfied for any reason with a product you purchase from us, you may return it to us within 30 days of the date of receipt for a full refund of the purchase price.

This money-back guarantee applies to all products except swimsuits, intimate apparel, and opened audio, video, and software products which are not returnable.

The product must be complete and in resalable condition. Proof of purchase in the form of a receipt, canceled check, or credit card statement may be required. Shipping and handling charges are not refundable.

Please contact YouBeFit.com Customer Service at 800-823-3488 before returning any merchandise to obtain a Return Merchandise Authorization number.

Contacting Us

If you need assistance placing an order, have questions about an existing order, or would like to return a product previously purchased from us, you can contact us by telephone at 800-823-3488 or by e-mail at service@youbefit.com.